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Office Policies

New Office Policy effective January 2017:

Annual Administrative Fee for Non-Covered Services**
$75 per child; maximum $200 per family of three or more children

**Non-covered services are those services that WPA performs that are not paid by insurance companies. Typically, these "non-covered" services require considerable time to do outside of the office visit. For example:

  • Phone conversations to insurance companies and HR depts. regarding insurance eligibility and billing questions;
  • Resubmitting and appealing denied claims to insurance companies;
  • Coordination of care with specialists/ ER doctors, pharmacies, laboratories or radiology departments, as a follow up to an office visit;
  • Completing medication refill requests without an office visit;
  • Case management planning for complex medical conditions or behavioral concerns involving collaborative discussions between parents/care-givers, teachers, school counselors and/or mental health professionals;
  • Drafting letters for patients for a variety of reasons;
  • Medical literature reviews on complex conditions;
  • Miscellaneous extra time spent on a case by case basis.
Thank you in advance for your cooperation regarding this new policy. This admin fee will allow WPA to continue to provide quality care to your children. If you have any questions, please feel free to discuss with Dr. Lang directly. We wish you good health and joy in the New Year!


We request copayments at the time of service. For any service not covered by your insurance policy, you will be responsible for the cost of treatment.

Please remember to bring your insurance card and photo id to every appointment

School Forms And Referrals

Please allow two weeks for the completion of school forms and referrals.


  • Missed appointments: $50
    Kindly give 24 hours notice if unable to keep your appointment.

  • Returned checks: $35

  • After Hours Calls: $20

  • Completion of basic school/health forms:
    • School/ camp forms: $30
      *Please allow 2 weeks for completion of all forms.

  • Copying medical records: $0.76 per page
    Please allow 30 days to complete this request.
**If you require your forms to be expedited, there will be an additional fee charged.**

Immunization Policy

Please note our updated Immunization Policy

Inclement Weather Protocol

Please be aware of our office policies around inclement weather.
Mom with baby